Terms and conditions

Website Terms of Use

Introduction

Welcome to MomadJewelry.com (hereinafter referred to as “the Website”).

Momad Jewelry is committed to providing excellent customer service to all our visitors. By using this Website, you agree to these Terms of Use. Please read them carefully.

1. Personal Data Protection

To make a purchase on MomadJewelry.com, you may need to provide some personal information. This may include your full name, address for product delivery, contact number, email address, and credit card details if you choose to pay with a credit card.

We will process your data in accordance with applicable data protection laws. Your information will be used solely to fulfill your order and will not be disclosed to third parties unless required by law.

2. Security

MomadJewelry.com uses industry-standard security measures to protect your information during online transactions. We use SSL encryption to ensure that your credit card information is securely transmitted and cannot be intercepted by third parties.

3. Products Sold

Product details and information can be found on our Website. By clicking on a product, you can access additional information.

4. Ordering and Consumer Protection

Placing an order on MomadJewelry.com constitutes a distance selling agreement governed by applicable laws. You must be legally capable to enter into such agreements. We reserve the right to refuse orders from legally incapacitated persons.

5. Order Process

To order products from our Website:

• Select the desired product and click “Add To Cart.”
• Proceed to checkout.
• Enter billing and shipping details and review your order.
• Accept the Terms of Sale and Use.
  

6. Payment Methods

We accept various payment methods, including credit/debit cards (Viva, Visa, MasterCard, Maestro, American Express, Diners).

7. Delivery Method, Time, and Cost

Products are delivered via happy courier within Greece, and charges vary depending on the destination. Delivery to locations outside Greece is handled by DHL, with corresponding charges.

8. Consumer Rights

a. Withdrawal

You have the right to return your order within 15 working days of receipt, provided the product is in its original condition. You are responsible for the cost of return shipping.

b. Order Cancellation

Orders can be canceled within one hour of placement.

c. Right of Replacement

We offer a replacement service for defective or incorrect items. Return postage costs are your responsibility unless the return is due to our error.

d. Detailed Guide on Returns and Replacements

Please follow the instructions provided on our Website for returns and replacements. Hygiene-sensitive items cannot be returned.

9. Miscellaneous

• Force Majeure: We are not liable for delays caused by force majeure events.
• Modification of Terms: We reserve the right to modify these terms and conditions. Any changes will be updated on the Website.
• Governing Law and Jurisdiction: All transactions and disputes are subject to Greek law, and the Civil Courts of Athens have jurisdiction.

By using MomadJewelry.com, you agree to these terms and conditions.